Friday, 28 March 2014

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How to Save a Virus Infected Computer AMANAHAD

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When your PC starts to slow and freeze it has most likely accumulated some very bad parasites. Here’s how to get rid of them

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Windows based operating systems are known to attract a lot of malware that are usually the cause of system slowness and programs freezing. Malware includes viruses, Trojans, worms, rootkits and various kinds of spyware that can slow your computer until it’s is unusable, not to mention some other nasty effectsl. Symptoms also may include unexpected images or messages popping up, or unexpected random sounds, programs starting unexpectedly or other strange behavior. The computer can become so unresponsive it is difficult to operate well enough to work on solutions. Many people feel forced to buy a new computer or replace a hard drive as a result. This article describes a method of repairing your Windows XP or Windows 7 computer if this happens to you. If your computer is running, there is a way to begin fixing your computer that at the same time will be a check for a mechanical problem by following the steps below:
You will need a connection to the Internet to download Anti-virus software and for other possible tasks to complete this procedure.

STEP ONE - Opening a New Account.

If the problem is malware related, a New Account will provide a safe 'base camp' on the computer for attacking the problem.
A. Turn off your computer using the standard shutdown procedure:
  • Windows 7 - Click on START – SHUTDOWN
  • Windows XP - Click on START – TURN OFF COMPUTER
Be patient; let Windows go through its normal shutdown even if it means walking away from the computer until it finally shuts down. If the computer is so slow that it eventually freezes up even in shutdown, then hold down the on/off switch of the computer until it shuts down.
B. Power up the computer until it is fully operational despite how slow it is running. Be patient while following the next steps.
NOTE: If your computer is just too slow to work with or does not operate at all, try logging in to Safe Mode to complete Step One below. If your computer still will not login under Safe Mode you are likely to have a mechanical problem and need a technician's help.
C. Open the Control Panel and click on the following links or buttons to create a New User Account:
  • a. Windows 7
  1. Click on START > CONTROL PANEL > USER ACCOUNTS AND FAMILY SAFETY
  2. Under USER ACCOUNTS > ADD OR REMOVE USER ACCOUNTS
  3. Name the new account and click to add ADMINISTRATOR rights.
  4. Click on CREATE ACCOUNT
  5. Click on the New Account Name in the next screen,
  6. Under MAKE CHANGES… Click on CREATE A PASSWORD
  7. Create an easy-to-remember Password for now
  • Windows XP
  1. START > CONTROL PANEL > USER ACCOUNTS
  2. Click on CREATE A NEW ACCOUNT
  3. Make sure COMPUTER ADMINISTRATOR is selected and Click on CREATE ACCOUNT Button
  4. In the User Accounts window Click on the New Account Name
  5. Click on CREATE A PASSWORD
  6. Create an easy-to-remember password for now
D. Once the New User Account has been created shut down the computer normally using the methods in A. above.
E. Power up the computer again normally and when the login screen appears, login to the New User Account.
NOTE: If your computer seems to run significantly better logged into this New Account then the following solution is very likely to work for you and the problem is NOT mechanical. If it does not then there may be a mechanical problem with the hard drive or a Registry problem with the Operating System requiring other steps and potential loss of data. It is wise to keep an unused secondary account in place for an access point to deal with future problems that may arise.

STEP TWO - Cleaning your Internet Connection

A. Open the Control Panel again following the same instructions for either Windows 7 or Windows XP:
  1. Click on START > CONTROL PANEL and choose INTERNET OPTIONS
  2. If you are using Control Panel Categories, click on NETWORK AND INTERNET CONNECTIONS Category to choose INTERNET OPTIONS
  3. In the INTERNET OPTIONS Window click on the ADVANCED tab at the top of the window.
  4. In the Advanced tab Click on the RESET... Button near the bottom of the Window.
  5. In the next window (Reset Internet Connections) click in the check box toDELETE PERSONAL SETTINGS and then click on the RESET Button here.
NOTE: Cleaning your Internet Connection is an important first step because in most cases you will need to use the Internet to get the most current anti-virus software and potentially for other tasks involving removal of old Anti-Virus software. Also some of the symptoms being experienced are often caused by BHO's (Browser Helper Objects) and other add-ons that Internet Explorer has picked up while in use. Many sites are able to attach these objects to the Internet Options through IE by tricking the user into choosing to install them or even surreptitiously attaching them. Not only Internet Explorer uses these Internet Options but any other browser, such as Firefox or Opera, use them as well. Since most computer applications now have Internet capability as a part of their programming they are also affected by these objects. While not recommended here, it is possible to examine and disable each of the add-ons and options individually.

STEP THREE - Downloading and preparing to install the Anti-Virus software.

If the computer is showing these symptoms the current anti virus solutions that are being used are ineffective and must be replaced. Installation of a new Anti-Virus program cannot take place until all other Anti-Virus software has been removed. Many computer owners do not realize how significantly the maliciousness of malware has escalated in the last few years and have been getting by with free or even no Anti-Virus software. Kaspersky Labs’ Anti-Virus software is used in the procedure below as the author's personal preference and should not be considered an endorsement beyond that. Instructions for any well-regarded Anti-Virus software program will be similar to those below.
A. If your computer is still running after performing the previous two steps continue below. If not, power on the computer until it is fully operational. An Internet connection must be present and online throughout the entire Download and Installation process.
B. Open your Internet Browser and go to the download site of a reputable Anti-Virus software vendor. The link below goes to Kaspersky Labs 30 day free trial software. It will provide full program protection for free for 30 days and can be used to immediately clean up malware issues. Note that his link is to the USA site, English language version; there are other geographic sites for other countries and languages. This program will work with Windows 7 or Windows XP, 32 or 64 bit.
  1. Click on the DOWNLOAD Button
  2. Provide a valid email address on the following page and click DOWNLOADagain until a RUN/SAVE option screen is presented.
  3. Choose SAVE from the Download options and make a note of where the application installation file with a name similar to "kav[year]_[version number]us.exe” will be stored on your computer.
CBEFORE INSTALLING AND RUNNING THE ANTI-VIRUS SOFTWARE, all old Anti-Virus software must be removed if there is one installed. If you do not have an Anti-Virus program installed, skip this step. There are two options for this Uninstall in order of priority:
OPTION 1 for either Windows 7 or Windows XP
  1. Click on START > ALL PROGRAMS
  2. Look for the Anti-Virus program in the Program List
  3. Look in the Program’s sub-menu for an Uninstall menu command
  4. Follow all Uninstall procedures and default options until it is completely uninstalled
OPTION 2 for a Windows Uninstall
  • Windows 7
  1. Click on START > CONTROL PANEL
  2. Click on PROGRAMS
  3. Under PROGRAMS AND FEATURES, Click on UNINSTALL A PROGRAM
  4. Once the Currently Installed Programs list is populated, find your Anti-Virus program, select it and click on the UNINSTALL link in the List Header
  5. Follow all Uninstall procedures and default options until it is completely uninstalled
  • Windows XP
  1. START > CONTROL PANEL
  2. Click on ADD OR REMOVE PROGRAMS
  3. Once the Currently Installed Programs list is populated, find your Anti-Virus program, select it and click on the REMOVE Button.
  4. Follow all Uninstall procedures and default options until it is completely uninstalled
D. If there are any other Anti-Virus applications installed, repeat C. above until they are all removed.
NOTE:. POTENTIAL ISSUE – The current Anti-Virus uninstall Menu command will almost always successfully uninstall the program. In most cases a standard Windows Uninstall will work. However it is possible that the prior Anti-Virus program has been corrupted and may not be entirely removed by either of these methods. If so it will have to be removed by other means. AVG Free and Avast! and other similar programs can be found by searching the Internet with the search terms: "UNINSTALL [Program Name]. Look for an uninstall utility program provided by the company that publishes the program such as http://www.avast.com/uninstall-utility for uninstalling Avast! or http://free.avg.com/us-en/faq.num-1338 for uninstalling AVG Free. This can be a daunting but necessary task. For instance, AVG Free is known to often not uninstall its Link Scanner; in which case the program must be run in Maintenance mode from the Uninstall window and the Link Scanner unchecked, before the uninstall process will complete. Finding the procedures that are needed for a clean uninstall of the program must be completed. In the very worst cases manually editing the registry to remove the application may be required and should only be attempted by a person experienced in editing the system registry.

STEP FOUR - Installing the Anti-Virus application and removing viruses, Trojans, rootkits, spyware and other malware from the computer.

A. Locate the "kav....exe" Kaspersky Labs installation file saved during STEP THREE above. Double-click, or right click on the file and choose OPEN or RUN to begin the Installation process. This will generally take several minutes and should not be interrupted. If there are any programs that will interfere with the Kaspersky Labs installation the program will find them and present a notification window requiring that they be uninstalled before proceeding. Uninstall them using the directions in D of STEP THREE above.
B. Once installation is complete, the program will update its databases of malevolent software to current automatically. Open the program from the STARTmenu or from the icon tools in the lower left corner of your screen. In the main Kaspersky Labs window, Click on SCAN MY COMPUTER and then choose START FULL SCAN. Depending upon the amount of data involved this can take a few hours.
C. During the Scan, malware programs that are found are noted and either fixed or disinfected and held for deletion or quarantine, however they are no longer affecting your computer. Scam results can be seen by clicking on the REPORTSlink in the main screen.
D. At the completion of this process, all accounts on the computer should be accessible and operate at normal speed. The computer will be protected through the trial period while you make a final choice on your Anti-Virus protection.
NOTE: It is unfortunate how toxic the Internet environment has become but there is no longer a substitute for a well-reviewed, retail version of a reputable Anti-Virus program. Check reviews in PC Magazine, CNET or other dependable sources to help in your choice. The cost of purchasing these programs is still very inexpensive compared to the loss of important data, access to the rich resources of the Internet, and the time and effort to reverse the effects of malware infection.
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